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719-637-0444
 

ASAP Carpet Cleaning: Frequently Asked Questions

Transparent answers about our deep cleaning process, drying times, pricing, and booking in Colorado Springs. We’re here to provide clarity and peace of mind for your home. If your specific question isn’t answered below, please give us a call or request a quote today.

Frequently Asked Questions

What specific types of carpets do you clean?

We clean everything from synthetic plush to delicate wool loops. Our certified technicians assess the fiber type before starting to ensure the safest, most effective cleaning method for your specific investment.

How long will it take for my carpets to dry?

Thanks to our high-powered steam extraction, most carpets dry within 4-8 hours. We also provide professional-grade shoe covers so you can walk on the damp areas immediately if needed.

Is stain removal guaranteed?

While we can't guarantee 100% removal of permanent dyes or bleach spots, we stand by our work. If a spot reappears within 3 days, we will return to retreat it at no extra cost.

Are your cleaning solutions safe for families?

Absolutely. We use plant-based, eco-friendly solutions that are non-toxic, biodegradable, and scent-neutral. Your home will be fresh and safe for pets and children immediately after drying.

How should I prepare for my cleaning?

We ask that you clear small items, breakables, and toys from the floor. While we can assist with moving light furniture, heavy items like pianos or large shelving units should remain in place. Please be sure to vacuum the carpets before our arrival or it could be an extra charge.

What payment methods do you accept?

We accept most mobile forms of payment, cash, and major credit cards. Payment is settled upon completion of the service.

Have a question that isn't listed here? We're just a call away.

Service Specific Questions & Detailed Answers

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What specific cleaning services do you provide?

We specialize in deep steam carpet cleaning, professional rug restoration, and high-end upholstery refreshing. Our team handles everything from tough residential pet stains to large-scale commercial floor care.

How do you determine the pricing for a job?

Our pricing is transparent and based on the amount of rooms and treatments that you need done. We offer free, no-obligation estimates over the phone or on-site to ensure you get exactly what you need.

What does your cleaning process involve?

We use high-temperature steam extraction (the "hot water extraction" method) recommended by most carpet manufacturers. This process removes deep dirt and allergens while remaining safe for kids and pets.

How long will my carpets and furniture take to dry?

Most carpets dry within 4 to 8 hours. This can vary based on the humidity, temperature, and airflow in your home. We use professional-grade suction to remove as much moisture as possible.

How do I book, and what payment methods are accepted?

Booking is simple—call our direct line or request a quote through our site form. We accept major credit cards, venmo, Cashapp, Zelle, Paypal and cash upon completion of the service.

Don’t see your question listed? Our friendly local team is ready to help you directly.

Booking & Payments

Upfront Pricing

We provide transparent, per-room pricing with no hidden fees. Most standard rooms start at a fixed rate, and we provide precise quotes before any work begins so you know exactly what to expect.

Easy Scheduling

Booking is simple. Call us at 719-637-0444 to speak with our team directly, or request a free quote online. We offer flexible time slots to fit your busy schedule, including morning, afternoon, and evening windows.

Secure Payments

Payment is due upon completion of the service and your total satisfaction. We accept all major credit cards, cash, and digital payments like Venmo for a hassle-free checkout experience.

Still have questions?

Give us a call or request a custom quote if your question isn’t listed here.

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